Customer job tracker
Customers track their jobs. No login needed.
Every job gets a public tracker link. Customers open it any time to see where their job is, with no login and no account to set up. That answers “where’s my job?” before anyone picks up the phone, without exposing anything internal.
What customers see
Where the job is, at a glance
The tracker shows the job’s expected-by date, its production steps and a timeline, on a phone or a computer. It shows progress, not your internal details.
No login
A public link for every job. No password and no customer account to set up.
Always current
It updates as operators tap Start and Complete on the production boards.
Shipping included
When UPS labels print through a label agent on the API, tracking flows straight to the tracker.
For the front office
Answer “where’s my job?” before the phone rings
Customers check for themselves, and your staff see the same status on the boards. Nobody has to walk the floor to find a job.
- No login or customer account required
- Public status page for every job
- Updates automatically as the job moves across the boards
- Proof approvals happen from the customer’s email too, also with no login. Online proofing
- Ready-for-pickup and shipped emails carry a one-click Reorder button.
FAQ
Job tracker FAQ
Do customers need to log in to track a job?
No. Every job gets a public tracker link. There’s no login and no customer account to set up.
How does the tracker stay up to date?
It updates automatically as the job moves across the production boards, where operators tap Start and Complete.
Does it show shipping tracking?
When UPS labels are printed through a label agent connected to the API, the tracking number flows straight to the customer tracker.
Can customers see prices or internal notes?
No. The tracker shows where the job is, without exposing anything internal.
Does it work on phones?
Yes. Customers can open the tracker link on a phone or a computer.
Is the customer tracker an extra?
No. It’s included in the $1,000 monthly price per shop, along with every other feature.
See the tracker on a real job
We’ll move a job across the boards in a walkthrough and you’ll watch the tracker follow.